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Accountability Officer (Local Recruitment)

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Activation Date: 24 May, 2021   Announced Date: 23 May, 2021   Expire Date: 05 Jun, 2021

Job Location: Badakhshan
Nationality: National
Category: Admin-Clerical
Employment Type: Full Time
Salary: As per company salary scale
Vacancy Number: AAH/AFG-2021-043
No. Of Jobs: 1
City: Badakhshan
Organization: Action against Hunger
Years of Experience: 2 Years
Contract Duration: 06 Months with possibility of extension
Gender: Female
Education: University Degree in social science or health sector or any other related fields
Close date: 05 Jun, 2021

About Action against Hunger :

Action Against Hunger (AAH) is a Non-Governmental Organization (INGO) that was create in France in 1979. Action Against Hunger has been active in Afghanistan in the medical, nutrition, food security, and water and sanitation fields since 1995.

Job Description:

Objective 1: Support the rolling out of the CFM in the base:

Support the MEAL Supervisor in training AAH staff at Base level to raise awareness regarding the Complaints and Feedback Mechanism.
Regular conduction of face-to-face interview with female beneficiaries, ensure the proper filling system with codes, and maintain confidentiality.
Receives and Investigate allegations of irregularities, fraud, corruption or other forms of misconduct by directly liaising with the affected beneficiaries in close collaboration with the MEAL supervisor.
Support in the Investigation of allegations of irregularities, or any forms of misconduct through liaising with the affected stakeholder – as needed and as requested by MEAL HoD, FM and MEAL Supervisor
Ensure to be informed and aware of the projects activities in order to make sure to provide accurate information (in case information is missing, ask the MEAL Supervisor, Program Manager…)
During distributions, establish a help desk/information table to the community members to answer beneficiary comments/questions. After the distribution, prepare sensitization reports on the distribution
Ensure key information reaches to the beneficiaries using a number of methods (leaflets, orientation, and face-to-face interview). Ensure that all beneficiaries proper receive their benefits.

Objective 2: Promote equal and/or proportional opportunities for women, men, boys and girls to provide their complaints and feedback on issues related to AAH’s commitment and interventions.

Participate in community Engagement related activity engaged/planned by MEAL department as part of the Accountability activities.
Conduct beneficiary satisfaction survey on beneficiaries and report results.
Monitor feedback and participation of all beneficiaries in project cycle.
Analyze and ensure that interventions are sensitive to issues of equal inclusion of affected population.
Participate in investigation of complaint cases.
Support MEAL supervisor in writing stories related to program and projects as they relate to equality and inclusion issues as a part of MEAL component
Plan and conduct training sessions on feedback mechanism to beneficiaries and project staff.

Objective 3: Conduct monitoring & field visits to project implementation area and Support MEAL supervisor in data entries and data collection.

Participate and/or lead surveyors during onsite field mission including KAP, PDM, and baseline-endline assessments as directed by MEAL Suepervisor.
Support MEAL in data entries and data collection of the assessment led by MEAL.
Helps in the identification of challenges in monitoring, data collection particularly from women beneficiaries by providing recommendations to further improve the M&E system.
Analyze risks affecting women’s participation in project activities and provide relevant recommendation so that appropriate measures to be taken to protect that group.
Support the proper synthesis and analysis of assessment and monitoring data with technical support on informed analysis, and consequently co-produce evidence based reports
Propose different possible solution to improve the activity
Ensure mainstreamed Protection and Accountability indicators and practices are reflected in data collection, etc.
Ensure the security and confidentiality files concerning project activities up to date
Support the development, maintenance and dissemination of complete information system including collections of good practices of protection training and gender mainstreaming in different sectors.

Job Requirements:

Qualification/level of study:

University Degree in social science or health sectors
Advance Computer literacy especially MS Word and Excel

Skills required:


At least 2 year of experience in  M&E or in nutrition/ WASH  interventions implemented by humanitarian national/international NGOs
Previous experience in managing accountability and beneficiary feedback mechanisms is a major asset

Required skills

Good in collaboration and involve in relevant actors and encourage feedback 
Good communication skill
Good representation skills

Language Requirements
Fluency in spoken Pashtu and Dari.

Having a good working knowledge of written and spoken English

Computer skills

Advanced computer skills including applications of MS word and excel

Submission Guideline:

Qualified and interested candidates should submit a cover letter and CV (with three Referees) indicating the vacancy announcement reference to the address: Human Resources Department office or can also be emailed to:

[email protected] no later 5 of June-2021.

Interested and qualified candidates should submit a full CV (maximum four pages) with a cover letter explaining their motivation in applying for the job and highlighting their relevant skills and experience.

In the e-mail subject line, please put job title & vacancy number of the position you are applying for, otherwise your applications will not be screened.

Do not submit academic certificates with the application. These can be requested if the candidate is selected.

Only short-listed candidates will be contacted for the written test/interview.

Action Against Hunger is an equal opportunity employer.


Action against Hunger is committed to the prevention of risks related to abuse, sexual exploitation and the promotion of gender equality and its diversity. The mission Afghanistan encourages the application of the women / men / disabled workers / Senior / others>. Action against Hunger’s recruitment process is free of charge, no compensation of any form shall be requested from a candidate. It reflects the major policies and its charter through its professionalism and impartiality. If you observe behavior in opposition to these values during this process, please report it to the appropriate teams.

Submission Email:

[email protected]

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