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American Citizen Services Specialist

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Activation Date: 23 May, 2021   Announced Date: 23 May, 2021   Expire Date: 03 Jun, 2021

Job Location: Kabul
Nationality: Afghan
Category: Other
Employment Type: Full Time
Vacancy Number: KABUL-2021-051
No. Of Jobs: 1
City: Kabul
Organization: U.S Embassy
Years of Experience: At least five years of progressive experience in g
Contract Duration: Permanent
Gender: Male/Female
Education: Two years of college/university studies is required.
Close date: 03 Jun, 2021

About U.S Embassy:

U.S. Embassy, Kabul, Afghanistan 

Job Description:

The incumbent is the senior Locally Engaged (LE) Staff member in the ACS unit and leads the unit’s response to Special Citizen Services. The incumbent also oversees the daily operations of applications for routine services such as passports, Consular Reports of Birth Abroad, and Federal Benefits.  Manages the warden system, and ACS correspondence and outreach to Afghan government officials, foreign embassies, international organizations, non-government organizations, and the public. The incumbent supervises two FSN-7 Assistants. Incumbent reports to the ACS Officer and is reviewed by the Fraud Prevention Manager.

Job Requirements:

EXPERIENCE: At least five years of progressive experience in government, immigration, crisis management, law enforcement, or social work is required.

JOB KNOWLEDGE: In-depth knowledge of Afghan immigration, criminal and civil law, as well as local government regulations and procedures. Must have solid understanding of Sharia Laws as interpreted and applied in Afghanistan. Detailed knowledge of the immigration and nationality act, Foreign Affairs manual (FAM), primarily as applied to American citizen services.

Key Requirements:

All applicants under consideration will be required to pass medical and security certifications.

Education Requirements:

Two years of college/university studies is required.

How You will be Evaluated:

LANGUAGE: Fluency in Dari and English (oral and written) is required, and at least basic Pashto skills are preferred. Must be able to read and decipher complex U.S. nationality laws, policy and FAM entries, as well as inquiries from the public, and explain them in English (both oral and written).

 “This may be tested”


Liaises closely with Fraud Prevention Unit, Bureau of Consular

Affairs officials, Social Security Administration officials, and Office of Personnel Management officials;

Afghan Ministry of Foreign Affairs personnel; Ministry of Interior personnel, including Customs and

Immigration and Passport Office officials; Afghan Supreme Court; U.S. military such as Mortuary Affairs, other Embassy officials including section/agency heads, and with the general public.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Submission Email:



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