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Operational Specialist

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Activation Date: 02 Jun, 2021   Announced Date: 02 Jun, 2021   Expire Date: 09 Jun, 2021

Job Location: Kabul
Nationality: National
Category: Business Development
Employment Type: Full Time
Salary: As per NTA Salary Scale
Vacancy Number: AP- 007-1400
No. Of Jobs: 1
City: Kabul
Organization: Afghan Post SOC
Years of Experience: 4 to 6 years of experience
Contract Duration: End of the Financial Year
Gender: Male/Female
Education: (Bachelors or Master) in Political Science, Law, Business Administration, Public Administration, Com
Close date: 09 Jun, 2021

About Afghan Post SOC:

Postal services in Afghanistan have a history of more than a century. These services were first laid in 1870 for the first time during the reign of Amir Shir Ali Khan, which witnessed significant ups and downs due to changes in the political, social and cultural spheres. In 1928, Afghanistan became a member of the World Postal Union and in 1968, a member of the Asia-Pacific Postal Union, in order to expand its postal relations and strengthen ties with the rest of the world.

Recently, the post office of Afghan Post, according to the decree No. 2828 dated 10/22/1398, His Excellency the President of the Republic of Afghanistan as a state-owned company; To offer and develop traditional and modern postal services that meet the needs of customers and compete in the market nationally and internationally; The change of legal personality has manifested itself.

The goals of the Afghan Post SOC include:
• Providing postal services with credibility, acceptable and accessible to customers
• Development of postal services
• Launching lucrative digital services
• Providing employment opportunities
• Provide postal facilities to postal customers
• Development of postal network in the country
• Growing the quality of traditional and modern postal services
• Compliance with global postal laws and standards
• Adapting postal service quality standards
• Expanding relations to governmental and non-governmental departments
• Partnership and cooperation with the private postal sector

Job Description:

The Operational Specialist of Postal will work under direct supervision of the Deputy Directors, CEO, and Operational Unit and report on his/her activities/accomplishment directly them. He/she will perform the following duties but not limited to:
Postal Operations Specialists ensure the smooth and efficient daily operations of a company &
managing day-to-day operations;

Designing and developing the operational plan both for domestic and international postal mail program, through ground, air and SAL (Surface Air Lifted).

Managing the domestic and international, inbound and outbound, postal mail delivery program
Monitoring on postal operational areas, including the mail sorting, transportation, and shipment program, for efficient management.
Enhancing the system of domestic and international postal mail delivery program
Maintaining the efficient and well-organized coordination with stakeholder in postal operations for domestic and international mail delivery program.
Assisting technically the current and new staff in the postal operational areas, including the transportation, mail sorting and delivery program.
Monitoring and Evaluation the domestic and international transportation of Afghan post mails.

Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards;
Implement new processes to enhance service, improve cost effectiveness, improve quality, address service issues and implement perfect operation plan for the Afghan Post;
Postal Operational Specialist Preparing and processing of bilateral agreements of the postal organization with other organization for launching bilateral services;
Interacting with customers and suppliers, answering questions, and resolving issues;
Tracking and reporting on operational performance;
Postal Operational Specialist Maintaining policy and procedure documents;
Designing of development and projects operational plans for expanding and improving of postal services at international and domestic services;
Preparing and submitting of the concerned reports to top management;
Preparing liquidity report for senior management on daily basis;
facilitate talent management, performance management, and adherence to company policies and processes;
Prepare annual operational plan and its budgets;
Ensures business growth by managing annual operational executive plan; develops and maintains business relationships with customers, and stakeholders;
Enabling optimize performance, standardization and continuous improvement of service quality, product introduction, operations procedures;
Support business growth through the prioritization of activities, this includes developing and gaining management approval for operations plans to support growth;
Postal Operational Specialist will Develop operational procedure, Policies and standards;
Monitor and develop services;
Identify and communicate areas of improvement, take initiatives and responsibility for decisions;
Interact with Ministry of Finance, government regulators, auditors and other third parties on systems and records review;
Perform additional duties as may be required from time to time;
Any other duties assigned by the Project Manager.

Job Requirements:


University Degree (Bachelors or Master) in Political Science, Law, Business Administration, Public Administration, Computer Science, Economics, Management, or any other field.



4 to 6 years of experience


Skills & Competencies:

Good communication and interpersonal skills capable of maintaining strong relationships.
Strong organizational and multi-tasking skills.
Excellent analytical and problem-solving abilities.
Team-management and leadership skills.


Language Requirements:

Fluency in English, and proficiency in Pashto and Dari.

Submission Guideline:

Interested of afghan nationals should submit their updated application comprises your CV and a non-page cover letter explaining your interest and suitability for the advertised position.

Email: [email protected]

Human resource directorate

Afghan Post SOC.




Females are highly encouraged to apply.

The vacancy announcement is open only for Afghan national(s) applicants.

Submission Email:

[email protected]

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