Home » Performance Improvement Officer (PIO) Reproductive Maternal and Newborn Health and Family Planning

Performance Improvement Officer (PIO) Reproductive Maternal and Newborn Health and Family Planning

Activation Date: 08 Jun, 2021   Announced Date: 08 Jun, 2021   Expire Date: 22 Jun, 2021

Job Location: Herat
Nationality: Afghan
Category: Health Care
Employment Type: Full Time
Salary: Grade C of the NTA Salary Scale
Vacancy Number: R1054
No. Of Jobs: 1
Organization: (MSH) Management Sciences for Health
Years of Experience: Minimum of 5 years’ relevant experience
Contract Duration: One year extendable
Gender: Male/Female
Education: Medical Degree in relevant field, Master prefered
Close date: 22 Jun, 2021

About (MSH) Management Sciences for Health:

Management Sciences for Health (MSH) is a global health non-profit that makes foundational changes to health systems to protect people from diseases and improve their health. MSH collaborates with local partners, from the Ministry to the community, to strengthen and complement existing health systems. Since 1971, MSH has worked in more than 150 countries to help ensure sustainable, resilient, and equitable access to quality health care around the globe.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labour Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

Job Description:

Implements and supports the performance improvement approach and strategy for the project within a province. Working within cross-functional teams responds to performance metrics and performance incidents with improvement strategies and activities. The Performance Improvement Officer will be a member of a Technical Support Team with prime responsibility for improving performance of service providers in the target health centers.

Major Activities/Responsibilities:

  • Implement the project activities in the province to ensure quality services at health centers up to the provincial hospital level.
  • Understand and materialize the concept of TSTs into action through joint planning and implementation with AFIAT Governance/capacity-building officers, PPHO and NGO technical officers.
  • Conduct a rapid assessment of the HFs in provision of thematic services for which PI officer is recruited in collaboration with the PPHO and NGO technical officers.
  • Identify the gaps, facilitate a root cause analysis with the staff and development of an improvement plan.  
  • Conduct follow-up mentoring and coaching visits for providing capacity-building support to the healthcare providers in provision of thematic services for which PI officer is recruited to improve the quality of healthcare and increase access to quality health and nutrition services in the targeted community.
  • Develop a monthly work plan for improvement of clinical and non-clinical weaknesses observed in the targeted HFs
  • Implement the Quality Improvement program using the revised HQIP tool.
  • Disseminate and ensure appropriate implementation of QI standards and procedures.
  • Assist in the implementation of alternative capacity building approaches (peer to peer mentoring visits to learning centers, formal competency-based training) in concert with provincial stakeholders to help ensure compliance to standards and assist in the implementation of alternative capacity building approaches including Gender and Health Training and RMC training for HCPs.
  • Work in collaboration with other partners and the MoPH in the area of total quality improvement system in the health sector.
  • Participate in technical working groups as required in the region.
  • Produce and submit timely monthly and quarterly reports.
  • Carefully document the “HF QI progress sheet” for each activity/result undertaken per health centers visited, and effectively circulate it for ensuring data use by AFIAT regional manager, Governance/CB officers, and any relevant stakeholders (PPHO, NGO).
  • Closely collaborate and coordinate with AFIAT Community Health Officers (CHOs)to ensure strengthening the links between health centers visited and their communities in thematic services for which PI officer is recruited.
  • In coordination with AFIAT CHOs ensure that community representative is present during the TST visits in Health centers.
  • Initiate and prepare success stories from project implementation.
  • For the RMNH&FP PI Officer, in coordination with central RMNH Senior Advisor, support the implementation of the AIM Safety Bundles in 2 hospitals and surrounding facilities, as needed.

Job Requirements:


Applicants with different educational qualifications can apply for this position:

For RMNH&FP Program (Ob/Gyn Specialist)

  • Medical university degree and specialty in Obstetrics and Gynecology
  • Master’s degree in Public Health or relevant area is preferred.

For RMNH&FP Program (Midwife)

  • Graduate from a registered Midwifery Education Institution with an undergraduate diploma
  • Master’s degree in Public Health or relevant area is preferred.


  • Five years’ experience in designing, implementing, and evaluating thematic programs for at provincial hospital, BPHS health facility, and community levels.
  • Previous training or mentoring experience is a plus.


  • Experience and knowledge of limitations of the Afghan healthcare system to deliver quality health services, in the area of Reproductive Maternal and Newborn Health and Family Planning  (RMNH & FP)
  • Expertise knowledge in a thematic area (MoPH policies, guidelines, SoPs, best practices, high impact interventions, related Community-based program) and knowledge of integration of care
  • Acquired mentoring skills are preferred, and mandatory for RMNH&FP PI officers
  • A strong willingness to mentor health providers to help them improve their performance and get results
  • Strong analytical and computer skills (Word, Excel, PowerPoint, web-based research). Ability to use Excel spreadsheet and extract selected data. Skill in using data for decision making preferred
  • Demonstrated experience collaborating with a range of counterparts at the regional and provincial levels that leads to technically sound and productive healthcare interventions
  • Awareness of barriers to women’s access to health and ability to demonstrate gender sensitivity.


  • Excellent written and oral communication skills in local languages and English
  • Excellent interpersonal skills: demonstrated ability to interact professionally with culturally diverse staff. Mentoring experience is a plus and is mandatory for RMNH&FP PI Officer.
  • Experience in training and supervision of BPHS components.

Submission Guideline:

Interested candidates should apply through the below link and submit an application form for positions they are suitably qualified for.


Please click the employment opportunities tab and select Afghanistan from the list of countries. A list of positions will appear, please select those you wish to apply for. Candidates who do not apply through the above-mentioned link will not be considered for the shortlist. Female candidates are highly encouraged to apply.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap. 

Note: Interviews of suitable candidates may begin as applications are received. Please apply early.

Submission Email:


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