Activation Date: 08 Jun, 2021 Announced Date: 08 Jun, 2021 Expire Date: 22 Jun, 2021
About Norwegian Refugee Council:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 31 countries. We specialize in six areas: food security, education, shelter, legal assistance, camp management, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people’s rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.
We respond quickly to emergencies. Our expert deployment capacity, NORCAP, boasts around 1,000 experts from all over the world who can be deployed within 72 hours. Our experts help improve international and local ability to prevent, prepare for, respond to and recover from crises.
Around 6,000 men and women work for the Norwegian Refugee Council. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves fleeing their homes.
NRC Afghanistan established operations in 2003, and currently maintains five area offices in Balkh, Hirat, Kabul, Kandahar, and Nangarhar, as well as field offices in hard-to-reach, displacement-affected provinces: Badghis, Faryab, Khost, Kunar, Kunduz, Nimroz, Sar-e Pul, and Uruzgan. NRC employs over 1,400 staff in Afghanistan, and works through direct implementation of programmes, to provide both emergency response and durable solutions for internally displaced Afghans, as well as returning Afghan refugees, and Waziristan refugees in southeastern Afghanistan.
Radio Operator role will assist to operate and monitor UHF, HF radio systems, vehicle and personnel tracking systems, CCTV, e-mail, vehicle booking systems, satellite telephones, mobile telephone and internal phone systems, in English and local languages.
The Radio Operator will send message through bulk SMS system to all staff when there is an incident, also he/she will conduct headcount if necessary. Radio Room will be a connection with staff, and staff could get in touch if necessary.
Radio operator will report to security officer, and the main responsibility will be to transmit and receive communication. A radio operator will work a traditional per week 40-hour work schedule, and will work nights and weekends to address and cover all missions. Radio room in Kabul will work as a communication bridge and will be operational 24/7. Also, as soon as visitors arrive, Radio Operator will issue a call sigh, adding expat’s name to the international tracking board, and will add all national/international staffs’ number to the security alert SMS list.
1. Monitor and communicate with NRC vehicles and staff in the field, other NRC offices and appropriate partners
2. Immediately report any potential threats to NRC staff, assets and facilities
3. Immediately report emergencies, accidents and loss of contact with NRC staff/vehicles
4. Log all transmitted and received messages according to procedures
5. Log all vehicles movements according to procedures
6. Conduct periodic equipment inspections and tests in order to ensure that operations standards are met, and report all needs for repairs/maintenance
7. Coordinate radio related actions of locating and contacting staff that are missing or in distress
Operate Motorola VHF, UHF and Codan HF radio systems, GPS/GSM tracking and associated web platform, email, Thuraya, mobile phone and internal phone systems; in English and local languages,
Log all communications neatly and accurately,
Maintain location boards tracking NRC staff and vehicles,
Alert security focal point/s of important events, by monitoring internet, TV and radio news in English and Persian, as well as via security alert systems.
Control keys to all office spaces in off duty hours.
Coordinate with transport section for facilitating the transport for staff and visitors.
Awareness of every single event or issue that happens during their duty.
Regular check the Radio Room’s emails at least every ten minutes.
Responsible for conducting an accurate and complete handover briefing, including all information that occurred during their duty or will impact the other’s duties. The handover note should be passed on to person replacing you and your immediate supervisor. Refer to Operator SOP for details.
Monitor EM-NET and TV stations and communicate any announcement or incident to the security department.
Responsible for drafting and distributing SMS announcements to all staff at the request of a member of the security department, and announce the same information to all the drivers via VHF/UHF, and HF/Cell phone if VHF/UHF is out of range. SMS’s should follow this format: “Security Alert: 0000hrs; Date; Incident; Advisory.”
Fulfilling any other related tasks that may be assigned by supervisors, NRC Security Department.
Responsible to communicate any problem they face to their immediate supervisor.
Generic professional competencies:
A minimum of 3 years of non-profit or NGO work experience within international humanitarian assistance programs.
Advanced knowledge in communications technology, including, satellite communications, cell phone, etc.
Good knowledge of city and general area in assigned location, and the provinces of Afghanistan, ability to read and interpret maps and operate Google maps or similar.
Able to structure his or her thoughts and make an accurate and complete summary of a situation, under time pressure, at any time of day or night.
Must display intelligent ability to arrange vehicle moves to make best use of available assets and time.
High attention to detail and ability to neatly complete assigned paper work.
Honest and trustworthy.
Proven communication, interpersonal, representation, negotiation and skills.
Computer skills – database knowledge essential, wireless networking.
Trouble shooting’ skill with electrical, radio and computer systems.
Well presented, confident, and sensible.
No other employment is allowed, operator may be required to work at any time of day or night and on any day of the week, at short notice.
Written and verbal English essential.
Fluent of the local languages, Pashto and Dari is advantage
Monthly Salary based on NRC Afghanistan Salary Scale.
NRC has medical coverage for staff plus 4 dependents.
Eid Bonus once per year.
Leave and Holidays accordingly Afghanistan Labour Law.
Top up Credit card on monthly basis.
For applying online and more information, please click on the following link.
Candidates who have limited access to the internet can submit their application on the following address:
Kandahar office address: House No.37, Block 12, District # 1, Close to Mirwais hospital Shari Naw, Kandahar City.