Activation Date: 28 Mar, 2021 Announced Date: 28 Mar, 2021 Expire Date: 03 Apr, 2021
About La Chaîne de l’Espoir:
La Chaine de l’Espoir (LCDE) is a humanitarian association, whose aim is to help the most vulnerable children, their families and their communities, and in particular to: • Provide care in France or abroad for children and mothers who cannot be cared for in their country of origin due to a lack of technical and financial resources and specialized knowledge; • Train local medical personnel in different specialties; carry out transfers of medical technology, equipment and consumable materials in countries where health structures are insufficient; • Promote the development of specialized hospital facilities adapted to local needs; • Contribute to provide medico-social care to vulnerable women and children; offer medical assistance to deprived populations, mainly to mothers and children, including through the acquisition and distribution abroad of medicines as well as health and nutrition products; • Provide humanitarian assistance in the event of conflicts or natural disasters; • Promote access to education for deprived children and women; • Relieve human suffering by all means.
General Objective: Ensure the beneficiaries of the project benefit from high-quality social support within their healthcare path.
Responsibility 1: Contribute to the smooth running of the beneficiaries’ referral process.
Activities 1.1: Conduct comprehensive social and economic assessments while using the appropriate tools and ensuring the admission criteria are met. Collect pictures authorizations letters from the beneficiaries.
Activities 1.2: Present the new cases to the Project Manager as part of the validation process and share the information regarding the rejected cases. Coordinate with the Head Nurse to guarantee a holistic approach.
Activities 1.3: Liaise with the partners regarding the referral documentation, the WCH rules, the rejected cases… Take part in meetings, meet the partners requests as primary focal point. Detect risks, gaps, weaknesses and raise any issue to the Project Manager (e.g. corruption, lack of transparency, conflict of interest).
Activities 1.4: Develop new measures that aim to improve the partnership in close coordination with the Project Manager.
Responsibility 2: Ensure the beneficiaries benefit from high-quality social support.
Activities 2.1: Conduct weekly group sessions (hygiene and nutrition promotion, post-surgical care awareness, access to education for children, women’s rights… and any topic raised by the beneficiaries themselves that they would like to address). Support the Project Manager in the creation of relevant tools for those sessions.
Activities 2.2: Provide active listening, psychosocial support, identify specific psychological needs, and liaise with relevant organizations for the referral of such cases. Pay specific attention to the wellbeing of girls and women as per CDE Protection policies.
Activities 2.3: Distribute hygiene and post-care kits as well as clothes as needed. Pay attention to extremely vulnerable families and raise specific needs to the Project Manager.
Activities 2.4: Explain the House rules to the beneficiaries as well as CDE Complaint and Response Mechanism. Encourage them to raise their voice while guaranteeing total confidentiality.
Activities 2.5: Manage the playroom and playground while elaborating a friendly and appropriate environment for children. Support the Project Manager in the creation and implementation of entertainment activities (e.g. celebration of International Days). Conduct recreational and educational activities that distract the children from their disease. List the needs of educational games and toys adapted to age and gender.
Responsibility 3: Contribute to the good management of data and ensure administrative tasks.
Activities 3.1: Conduct interviews, collect data for success stories and donors’ reports.
Activities 3.2: Translate documents into Dari and Pashto as per the Project Manager’s request (e.g. admission criteria, MoU, emails…).
Activities 3.3: Maintain accurate data reporting in the files (hard and soft). Keep records of the rejected cases, the group sessions, the supply distribution details etc. Maintain a clear archiving system.
Activities 3.4: Take good quality pictures for communication purposes, while respecting Child Protection and sensitive data management principles.
The responsibilities and activities of the Social Care Facilitator as described above are not exhaustive and might progress according to the project needs.
Capacity to meet the beneficiaries basic Psychosocial Support needs
Empathy, active listening
General skills :
Rigor, flexibility, adaptation
Excellent communication and interpersonal skills
IT skills (office package)
Dari, Pashto, and English mandatory
At least 2 years with the vulnerable population suffering from trauma, psychological disorders, etc.
Experience with an international NGO is an asset.
Bachelor’s degree or Master’s degree in Mental Health issues, Psychosocial Support, Psychology, or another field relevant to the position.
Training courses in Gender-Based Violence, Protection Mainstreaming, Child Protection, Nonviolent Communication, etc. are highly valuable.
The CV and covering letter must be sent in English only to the following address: [email protected]
Please, indicate “CDE Social Care Facilicatator recruitment” in the subject line of the email.